Privacy Policy

About Flextrack
Flextrack has created this privacy statement in order to confirm your acknowledgement and consent to the purposes for which Flextrack may use and disclose the information that you supply to Flextrack through our web site.

Cookies
Our site uses cookies to keep track of user sessions. We use cookies for purposes such as keeping track of user navigation within the web site.

Information Gathered
Information such as your name, company name, address, email address, phone number, GST number and other personal information are collected when you use Flextrack services. The information collected when you submit a Candidate to a client requisition includes the name, requisition to which the Candidate is being submitted, availability date, bill rate, notes you enter, documents you attach (including but not limited to resumes), and Candidate status changes (such as Interviews scheduled, Hired). Demographic and profile data is also collected at our site. We use this data to tailor the experience on our site and to display content we think may be of relevance to you. We also use this data to learn more about the demographics of site visitors and refine our business offerings. We also use this data to create contractual agreements with you when you have a successful hire for a Candidate you have submitted to a client requisition.

Password Protection
Portions of our web site are password protected to help safeguard member information. A password chosen by the user provides access to the site. As members of the Flextrack online community, users have access to their own information, information about client positions for which they have been selected to participate, candidate submissions that they have submitted to client positions, plus additional information and tools. Select Flextrack personnel have password-protected access to candidate/client information. Flextrack reserves the right to change passwords at any time to protect the security of our site. We require that you keep confidential the password you select for accessing our site. We require that you email us immediately at techsupport@flextrack.ca  if you feel that your password has been compromised. If you forget your password, email us at techsupport@flextrack.ca  and we will reset and issue a new password via the email associated with that profile.

Disclosure of Information
We do not disclose your information to anyone other than the designated client(s) with whom you have agreed to participate for the Flextrack system, unless authorized by you. This includes personal information, candidate information, resume information, email addresses, information about your visits to the site, etc. We may disclose statistical information gathered as a whole (e.g. Total number of candidate submissions, total number of interviews scheduled), but never disclose information on an individual basis except to the designated client(s) with whom you have agreed to participate for the Flextrack System.

Choice/Opt-Out
If you currently have a candidate file within the Flextrack database and would like to delete it, please email techsupport@flextrack.ca  Please indicate the candidate’s first and last name, the job number to which this candidate was presented, and either your email address or telephone number currently in your file so that we can verify we are deleting the correct file. Please indicate in the email that you would like this file completely deleted from the database. Flextrack may contact you periodically by email or phone regarding current positions that may be a match for the services your company provides. If you receive an email and do not wish to continue receiving similar emails in the future, please respond to the email to requesting that you do not wish to be contacted in the future for these opportunities. If you receive contact by phone and do not wish to receive similar phone calls in the future, please indicate this to the Flextrack caller. If you have a specific email address or phone number that you do not want to be contacted on, please do not put it into the database or on any correspondence that you send to Flextrack. If there is an email address or phone number already in the Flextrack database that you would like to delete or change and cannot access it through your file online at Flextrack’s website, please email techsupport@flextrack.ca  indicating your required needs.

Data Quality/Access
You can change your login user-specific data on the site at any time. Your candidates who have been placed through the Flextrack system will have access to modify/edit their profiles at any time

Feedback and Suggestions
Flextrack encourages feedback and suggestions for improvement. Any feedback or suggestions submitted become the property of Flextrack.

Contacting the web site
If you have any questions about this privacy statement, the practices of this site, or your dealings with this web site, send us an e-mail at: techsupport@flextrack.ca .

Flextrack Accessibility Statement
Flextrack has made every effort to make its website accessible for everyone, regardless of web browser type, and any disabilities you may have.

The Flextrack website was designed and continues to be upgraded to account for visitors who are visually impaired or blind. It is currently being tested for compatibility with popular screen reading software. Preliminary results demonstrate compatibility.

This website has also been designed for those who for many different reasons may not use a mouse. Navigating this website can be accomplished from your keyboard or using other assistive devices.

This website does not use Skip to Navigation or Skip to Contact links on every page. The website is currently being rewritten to allow for this so that you can quickly move to important information if you are navigating by keyboard or assistive devices.

All attempts have been made to have this website conform to the current Web Content Accessibility Guidelines 2.0  (http://www.w3.org/WAI/)

Contact Us for Help
While every effort is made to keep all of the content on this website accessible to all visitors, please contact techsupport@flextrack.ca if you find any information on this website that you cannot access.